If you have not placed an order with us since 2007, your account must be verified before you may download the fonts. We will contact you by phone or email to verify your account. Once your account has been verified, subsequent orders will not be subject to any waiting.

After you enter your payment information and agree to the license, you are presented with a page containing a download button for your fonts. To make things easier, all the fonts are packaged together inside of a .zip file. If you neglected to download your fonts after purchasing or something went wrong, you can login to your account and download them again.

Click the "Download" button
Click on the "Download" button and the process will begin. It may take up to 2 minutes for the .zip file to be created. During this time you will not see any confirmation. Clicking the download button again will consume your alotted downloads, so please be patient.

Save the file to your Desktop
Depending on your internet browser, you may or may not see a dialog window asking you where to save the .zip file. Choose to save the file to your Desktop. If you do not see any dialog window asking you where to save the file, but instead see only a "Downloads Finished" or similar confirmation, chances are good that the file was saved to your Desktop.

Locate the saved file
The file will be named something like: LHF_123456.zip. The numbers are your unique order number. Depending on your system configuration, you may or may not see the .zip extension at the end of the file. The file's icon can take on different appearances depending on the program you have chosen to open the file. For PC user's, the icon will likely appear as a yellow folder with a zipper on it or a yellow vise. For Mac users, the icon will likely be appear as a box.

Follow the instructions for installing your fonts below.

By default you are allotted 3 downloads, one for each of your allowed systems. If for any reason you need to redownload your fonts, please contact us so we can reset your account. Please ensure that you have installed the fonts on no more than 3 computers. If you have installed the fonts on more than 3 computers, your downloads cannot be reset and you will need to uninstall the fonts from an existing system before we can reset your account.

Simply login to your account and download the fonts again. Depending on your internet browser, you may or may not see a dialog window asking you where to save the .zip file. Choose to save the file to your Desktop. If you do not see any dialog window asking you where to save the file, but instead see only a "Downloads Finished" or similar confirmation, chances are good that the file was saved to your Desktop by default.

Verified accounts may download fonts immediately with no waiting. If you have not placed an order with us before, your account must be manually verified before you may download the fonts. During our regular working hours of Monday-Friday, 8am-6pm PST, all accounts are verified within 30 minutes. Please ensure that you provide accurate information when creating your account. Erroneous information may result in delays. Once your account has been verified, you will receive an email instructing you to login to your account and download the fonts. Future purchases will not encounter any delay.

It may appear that nothing is happening, but behind the scenes, the package is being prepared. Depending on how many fonts you ordered, this process may take up to a minute before you will see a dialog box asking you to save the package. Please be patient and do not click the download button again. Each click will consume one of your allotted download attempts.

Don't be fooled when you double-click on a newly downloaded font and see the old version number. XP and Vista are showing you the preview of the font currently installed rather than the new one. That's why the version number is the same. Delete the existing font version from your Windows Font folder and then you will see the correct version number.

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IMPORTANT! Beginning January 2010, our font replacement service will end. This does not affect accounts created after 2007 since your fonts will always remain in your account.
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If you have an account, you may log in and download them again. If you have not placed an order with us since 2007, then you do not have an account and you will need to create one by making a new purchase. This will ensure that you will never lose the fonts again. It also helps compensate us for our time.

After you have purchased a new font and created an account, please contact us with the order numbers and dates of the old orders, along with the names of the fonts you need replaced.

Please understand that fonts no longer offered on the website cannot be replaced. Some of the old fonts have not been updated to OpenType format and therefore cannot be placed into your account.